Player Support
How Can We Help?
Find answers below, or send us your logs so we can look into your issue.
Knowledge Base
Frequently asked questions
How do I report a problem?
Describe what happened in the Steam forums or Tyr Discord. Include any error messages and when the problem occurred.
If you are sending logs, use the upload form below and include the reference number in your post so the team can find them.
Where can I find my Tyr logs?
Close Tyr so the latest log finishes writing. On Windows, press Windows + R, paste %LOCALAPPDATA%\Tyr\Saved\Logs, and press Enter.
Select the .log files from around the time of the issue, then upload them using the form below.
What do I do after uploading my logs?
Copy the reference number shown after your upload and include it in your Steam forum or Discord report. It lets the Tyr team match your report to your logs. Keep the number until your issue has been resolved.
Still Need Help?
Send us your logs
Upload your Tyr logs, then include the reference number in your Steam forum or Discord post.